The Service Guide for your AirPlus Card

Your access to single-use pre-booked airport lounges worldwide

Experience affordable luxury with Lounge Pass™! Elevate your travel experience with single-use pre-booked access to more than 800 airport lounges and sleep pods across 350 airports worldwide. Flexible bookings can be made up to 15 months in advance and up to 24 hours before departure, with prices for entry from just EUR22/ GBP24 per person. And it gets better: AirPlus card users enjoy exclusive discounted prices on their bookings!

Start your journey with comfort and ease, whether you need to catch up on work or simply unwind, enjoy amenities such as complimentary refreshments, Wi-Fi, and comfortable seating, creating a relaxing environment away from the usual airport hustle and bustle. Many lounges are family friendly, welcoming children and infants, with some even granting free access for them.

Book your next lounge visit for attractive prices: Lounge Pass - Affordable VIP Indulgence.

Please note that the purchase and use of this service for business purposes may be subject to your company's internal guidelines.

Your access to over 1,600 airport VIP lounges worldwide from EUR 53/GPB 41!

Escape the hustle and bustle of busy airport terminals. No matter which airline or flight class you choose, as an AirPlus cardholder, you get up to 40% off your first year's membership fee. Priority Pass lounges are located at over 1,200 airports worldwide.

Choose the lounge package that suits you best: The exclusive facilities are available regardless of which membership you choose - and as an AirPlus cardholder, you can save up to 40%!

Standard: EUR 53/GBP 41 for the first year, EUR 89/GBP 69 thereafter

For travelers who only need occasional lounge access: For a low annual fee, you have access to all lounges and pay EUR 30/GBP 24 per visit.

Standard Plus: EUR 260/GBP 206 for the first year, EUR 289/GBP 229 thereafter

This offer gives you access to all Priority Pass lounges and includes ten free lounge visits. Additional visits will be charged directly to your AirPlus Card at EUR 30/GBP 24.

Prestige: EUR 413/GBP 377 for the first year, EUR 459/GBP 419 thereafter

For frequent flyers who prefer unlimited lounge access. Prestige membership offers unlimited access to all Priority Pass lounges for a single annual fee.

Accompanying guests are also welcome at any time for just EUR 30/GBP 24 per guest and visit.

Apply for membership online at https://www.prioritypass.com/airplusbasic .

Please note that the purchase and use of this service for business purposes may be subject to your company's internal guidelines.

eSIM cards from Sim Local

Through our partner Sim Local you can save on expensive roaming charges and stay confidentially connected. Sim Local's global eSIM catalogue covers 193 destinations and includes both local networks and data only roaming options. eSIMs remove the need to swap out your physical SIM card with seamless download from the Sim Local platform. You can pick your data allowance and duration and of course top up as you go. This will ensure you can remain connected as you travel in a secure and cost-effective way.

What is an eSIM?

An eSIM is an embedded SIM card in your mobile device. Basically, it is a digital version of a SIM card which can directly be installed on a device's hardware. With an eSIM you can save up to 90% on roaming costs as it can run in parallel to your existing SIM. Instead of paying high roaming costs to your telecommunications company you purchase a data eSIM package for your destination of travel, install it, and instantly connect to a mobile network upon arrival.

How do I get an eSIM?

Visit https://www.esim.simlocal.com/shop-plans/airplus to purchase an eSIM.

Please note that the purchase and use of this service for business purposes may be subject to your company's internal guidelines.

Attractive hotel booking rates with HRS

Have a more sustainable stay with HRS and save up to 30%!

With a large variety of hotels worldwide, HRS offers you a wide range of options between affordable and luxurious accommodation. The selection of top hotels is perfectly tailored to the needs of business travelers looking for a comfortable and hassle-free stay. You will also find the right hotel for private trips at HRS.

As an AirPlus Corporate Card holder, you also enjoy access to up to 30% off at selected hotels worldwide. Take a look for yourself and book at HRS – Das Hotelportal .

By choosing a hotel with a Green Stay label, you can also contribute to sustainable travel.

Please note that bookings for business travel may be subject to your company's internal travel policy requirements.

Miles & More award miles* collection function

By activating the Miles & More award miles collection function, you can collect valuable award miles with your AirPlus Corporate Card.

The function is available if your employer, as the official contractual partner for the corporate cards, has agreed to its use. An annual fee is charged for using the collection function.

For every full euro spent on the corporate card, one award mile will be credited to your personal Miles & More mileage account.

Please note that no award miles will be credited for any cash withdrawals or any charges incurred for using the card that are shown on the statement.

Interested? Then check your authorization and apply for your Miles & More award miles collection function easily via the AirPlus Portal with your personal access data under "important documents".

Important information

The fee for using the Miles & More award miles collection function will be charged to your AirPlus Corporate Card once a year. The function can be cancelled at any time, at the latest four weeks before the renewal of the next year, via your personal AirPlus Portal access. Otherwise, it will end automatically when your AirPlus Corporate Card is cancelled.

To participate, you need an existing Miles & More mileage account. If you are not yet participating in the Miles & More program, please apply in advance via Miles & More at https://www.miles-and-more.com/de/en.html

Use of the Miles & More mileage account is subject to the terms and conditions of the Miles & More program of Miles & More GmbH, which you have agreed to via your membership with them.

*This is a third-party service that is not provided by AirPlus and is subject to the applicable terms and conditions of the third party.

Your access to the AirPlus Portal: airplus.com/portal

To avoid phishing by fake websites, please always use this link and do not search for the AirPlus Portal access via a search engine.

When entering your access data, please make sure that the web address displayed in the browser begins as follows

https://sso.service.airplus.com/auth/....

If this is not the case, you are not on an AirPlus Portal website. Sending your access data via the login mask allows fraudsters to spy out your access data.

The AirPlus Portal is a self-service tool that provides you with up-to-date information and numerous settings for your AirPlus Card around the clock. This saves you valuable time and grants you independence from service times.

The AirPlus Portal offers you the following options, for example:

• Display of the card limit and the current credit limit
• View authorizations (sales requests) and transactions
• Issue a claim about a transaction
• Display and download (PDF) issued statements
• View the card PIN
• Change the card PIN
• Temporary lock and unlock a card
• Register a "lost card" or "stolen card" via the "Block Card" function
• Manage card use restrictions for security reasons, e.g. geographical, number and amount of transactions, cash withdrawals, etc.
• Enable/disable transaction notifications
• Register address changes
• Change bank details