Taxi Helsinki operates a fleet of 1,000 vehicles, positioning it as one of the largest taxi companies in Finland.

“A significant share of our customer base consists of business travelers, and many of them are recurring passengers,” says Suvi Viitala, Head of Sales and Marketing at Taksi Helsinki.

These business travelers now have the opportunity to benefit from significantly simpler and more efficient expense management, as Taksi Helsinki has chosen to offer AirPlus Smart receipts-solution.
It allows a digital receipt to be sent directly to your mobile phone the same moment you pay for your taxi ride with an AirPlus Corporate Card.

Many customers have been asking for this type of solution for a long time
The receipt is automatically matched with the correct transaction and forwarded to the company’s expense management system. Everything happens in real time, with no paper receipts involved.

Positive customer response

For Taksi Helsinki, joining Smart receipts was a natural step.
“Expense management is often both complex and time-consuming, with several receipts that need to be submitted and approved. Many customers have been asking for this type of solution for a long time, so the timing feels just right.

Being the first taxi company to offer it also makes it especially rewarding,” says Suvi Viitala.

She is confident that customers who choose to use the service will have a very positive experience.
“When we have shared this information, the response has been very positive. It allows us to create clear added value and strengthen our relationships with business travelers, while also reinforcing our position as a digital player,” she says.