Contact us
Information on how to contact us can be found here.
Send a message via the web
Do you have questions about your card? Log in to the AirPlus app or the website to send a secure message.
Send message via AirPlus Portal
As an administrator, do you have questions about the company's card? Log in to the AirPlus Portal to send a secure message.
Call us
Block card: +46 774 24 24 24
Lost your card? Block it right away!
+46 774 24 24 24, (24 h blocking service)
It is essential to block your card as soon as possible in the event of it being lost or if you discover unauthorized transactions. You can block your card yourself if you have access to BankID via our app or by logging in via our website
Customer service: +46 8 14 67 37
If you have any questions regarding your card you are always welcome to call us at 08-14 67 37 (weekdays: 8.30 AM to 5.00 PM)
Customer service Premium: +46 8 14 67 57
If you have any questions regarding your card you are always welcome to call us at 08-14 67 57 (weekdays: 8.30 AM to 5.00 PM)
Questions about insurance
Questions about our travel insurance
Moderna försäkringar
For questions and claims for our travel insurance and business travel insurance
Tel: 010 – 219 12 90
Mastercard Travel & Lifestyle Services - Concierge service
Concierge service (open Twentyfour Seven)
Call: +46 (0)8-14 67 57
Monday- Friday 8 AM to 5 PM - Swedish concierge service
Evenings and weekends - English speaking concierge service